Home AIR CARGO American Airlines accelerates its cargo digitalization as the first U.S. carrier to join the cargo.one platform

American Airlines accelerates its cargo digitalization as the first U.S. carrier to join the cargo.one platform

by Editor

American Airlines and cargo.one have entered into a strategic partnership expanding the airline’s cargo capacity offering to cargo.one’s leading e-booking platform for air cargo. Starting in Europe, with global expansion following, freight forwarders will be able to access American’s cargo capacity in real-time and book with instant confirmation.

“We continually look for ways to enhance our digital capabilities and offer more solutions to our customers, always aiming to exceed their expectations. This partnership with cargo.one is a strategic way for us to make our cargo capacity more accessible within the industry, and we’re really excited about that,” said Jessica Tyler, President Cargo and Vice President Operations Innovation and Delivery. “With cargo.one, our customers will have immediate, real-time access to solutions to meet their transport needs.”

American Airlines selected cargo.one as a strategic partner to offer its state-of-the-art technology, a customer-oriented interface, and modern product development to the rapidly increasing number of freight forwarding customers using cargo.one’s platform. cargo.one’s extensive data insights will also enable the airline to regularly fine-tune its capacity offer accordingly.

The partnership with cargo.one is yet another way American is offering customers flexible and innovative solutions by providing them with more options for a first-class digital booking experience.

“I’m a strong believer that the cargo industry must continue to innovate to enable us to engage with our customers in a more personal, and definitely a far more efficient way.  Flexibility and speed are more important than ever, and the industry needs to continue to find ways to quickly adapt. With cargo.one’s customer-centric approach, American Airlines Cargo is in an even better position to match those requirements,” Tyler added.

“What better way to pioneer our footprint in America, than with American Airlines?” said Moritz Claussen, Founder and Managing Director of cargo.one. “With American Airlines Cargo as a launch partner, we are kicking off a new era of customer-centric air cargo sales in North America, manifesting our ambition to become the go-to platform for freight forwarders in the U.S. and beyond.”

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